Delivery Information

Arrival Time

Estimated Arrival Time = Production Time + Shipping Time

For Design-Your-Own Goods, please kindly refer to the processing time your designer set.

Photo Confirmation Service

In order to minimize risk of your online purchase (many people have bad experience on purchasing Goods online from other companies), we provide the Photo Confirmation Service. Before shipping your dress, we provide dress finished photos for your confirmation. We can modify your dress one time for free in adjustable scope.

Shipping

DHL, UPS, TNT, ARMX, etc. We always use the most appropriate shipping method that can be tracked online, but the exact express delivery is determined at random by country.

In consideration of our customers' benefit, we are forced to ship your order by regular mail. Please understand, however, customs duty is out of our control. We can't guarantee no tax fee and will not bear any tax fee. All the fees possibly arising out of customs clearance are not covered under the Free Shipping provision.

We apologize that P.O. Boxes and military addresses(APO, FPO) cannot be delivered.

Shipping Enquiry

After a commodity has been shipped, we will send the "logistics waybill number" to your mailbox. You may also log in to "My Order" to check the logistics waybill number, and enquire about the distribution progress based on this number.